Cultural and Linguistic Competency Resources

In 2006, the State of California passed legislation (Assembly Bill 1195) mandating that CME providers based within California provide content on Cultural and Linguistic Competency (CLC). CME focusing on Cultural and Linguistic Competency (CLC) is one way to ensure that physicians maintain the relevant professional development necessary to reflect the changing demographic profile of California (A Family Physician's Guide to Culturally Competent Care, Office of Minority Health,

For more on California's Assembly Bill 1195, and CLC legislation adopted by Washington and New Jersey, and proposed in Illinois, New York and, Arizona, follow this link:

In particular, ADF encourages its CME and CE participants to review the following:

  • UC Davis School of Medicine's CLC resources, which UCD SOM develops and maintains for the University of California medical schools. Audio-Digest appreciates UC Davis School of Medicine's sharing this with ADF's CME and CE participants.

  • The extensive CLC bibliography compiled by Dr. Robert C. Like, MD, MS, Center for Healthy Families and Cultural Diversity, Department of Family Medicine, UMDNJ-Robert Wood Johnson Medical School. Audio-Digest is indebted to Dr. Like for his generosity in sharing his work. (April 2007).

    Mnemonic Strategies for Better Patient Care (listen to audio clip)
    Robert C. Like, MD, MS, offers two mnemonics, ETHNIC and TRANSLATE, to assist physicians in providing culturally and linguistically appropriate patient care. Dr. Like is Professor and Director, Center for Healthy Families and Cultural Diversity, Department of Family Medicine, UMDNJ-Robert Wood Johnson Medical School.

    Learn more about the Center for Healthy Families and Cultural Diversity, UMDNJ-Robert Wood Johnson Medical School at:

Other Resource Links Related To Cultural And Linguistic Competence

The following links are provided for Audio-Digest CME and CE participants who seek further information on Cultural and Linguistic Competency in caring for their patients.
Achieving a more minority-friendly practice: How successful is your practice at meeting the needs of diverse patients? Family Practice Management, June 2002, Amy Glenn-Vega, MBA, MHA, RHEd.
Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and their staff members. Sponsored by the California Academy of Family Physicians and the CAFP Foundation Supported by a Grant from the CA Endowment (2005 CAFP).
Culture CluesTM are tip sheets for clinicians, designed to increase awareness about concepts and preferences of patients from the diverse cultures served by University of Washington Medical Center's Patient and Family Education Services.
The website of the National Center for Cultural Competence, Georgetown University Center for Child and Human Development. The mission of the National Center for Cultural Competence (NCCC) is to increase the capacity of health and mental health programs to design, implement and evaluate culturally and linguistically competent service delivery systems.
The Toolkit for Cross Cultural Collaboration (1999) funded in part by The US Office of Minority Affairs. Candia Elliott, Diversity Training Associates, R. Jerry Adams, Ph.D., Evaluation and Development Institute, and Suganya Sockalingam, Ph.D., Office of Multicultural Health, Department of Human Resources, Oregon

Language Tools to Assist Healthcare Providers
Selected Patient Information Resources in Asian Languages (SPIRAL) is a joint initiative of the South Cove Community Health Center and Tufts University Hirsh Health Sciences Library, supported by a grant from the New England Region of the National Network of Libraries of Medicine ,under contract NLM-00-101/SMS.
Babelfish Online Translation Tool from helps with instant translation from English to numerous languages and back (English to Spanish, Japanese, Chinese, Korean etc.)
Electronic access to over 200 health education brochures in 24 different languages. This is a project of the Spencer S. Eccles Health Sciences Library, in partnership with the Utah Department of Health, the Immunization Action Coalition, AAPCHO, and many others to improve access to health materials in multiple languages. Funded by the Institute of Museum and Library Services and the National Network of Libraries of Medicine.

JCAHO Content Related To Cultural and Linguistic Competence:
Office of Minority Health National Culturally and Linguistically Appropriate Services (CLAS) Standards. Crosswalk between OMH CLAS Standards and Joint Commission/URAC/NCQA Accreditation Standards-UQIOSC, Version 2, 3/2007